Detection and response,owned by people you can name.
Most MDR vendors send you alerts. Simvay works the incident. We operate inside your environment, apply client-specific playbooks, and execute triage, isolation, and remediation directly. You own your data. We do the work.
- Mean time to acknowledge
- 2.5 min
- The clock starts when the alert fires.
- Mean time to respond
- 20 min
- Roughly 9x faster than the MDR industry average.
- Published research puts the MDR industry average near 3 hours, and typical in-house teams near 66 hours.
- Alerts triaged
- 100%
- Every alert we receive gets eyes.
- Industry surveys report 40% or more of alerts are never investigated.
Simvay figures are measured across our SOC for high-urgency detections. Industry benchmarks from published MDR research and 2025 SOC industry surveys.
Choose what fitsyour environment.
Three ways to engage the SOC, from full endpoint coverage to unified log aggregation and identity threat detection. You own your data at every tier.
MDR
Managed detection and response with full endpoint coverage, 24/7 SOC oversight, and hands-on response.
- 24/7 detection and response
- Triage, investigation, and hands-on containment
- Client-specific playbooks and shared responsibility model
- Direct chat access to your SOC team
- Out-of-band escalation for critical incidents
- Rogue remote-access tool detection and containment
- Named lead analyst with pooled SOC backup
Managed SIEM
Everything in MDR plus AI SIEM for unified log aggregation, with ingest scaled to your environment.
- Firewall, identity, email, endpoint management, and cloud sources
- Custom parsers for any syslog-capable source
- AI-assisted investigation and threat hunting
- Identity and authentication tracking across your directory
- BEC, infostealer, and credential abuse detection
Identity Threat Detection
Real-time identity threat detection and response layered onto Managed SIEM.
- Real-time directory threat detection
- Identity deception technology
- Lateral movement detection and blocking
- Credential exposure and privilege abuse alerts
- VPN access anomaly detection
Built for sustainedoperational pressure.
MDR is only as strong as the team behind it. Our service is engineered around analyst depth, retention, and authority to act, not around dashboards.
Continuous monitoring
24/7 detection and response across endpoint, identity, network, and cloud.
In-house analysts
Every escalated alert is investigated by a credentialed Simvay analyst in the United States. No offshoring, no subcontracted triage.
We work the incident
Triage, isolation, and remediation executed directly under a shared responsibility model that defines upfront what we own and what you own.
You own your data
Your data and your detection history belong to your organization, not to us.
Custom detections
Detection rules tuned to your environment and threat model, including active rules targeting unauthorized remote access tools, a leading initial access vector.
Personal accountability
A named lead analyst with pooled SOC backup, direct chat access to your SOC team, and out-of-band escalation when minutes matter.
Every Simvay MDR engagement includes
No surprise add-on fees for the things that should already be in the service. Below is the standard scope before we tailor for your environment.
- 24/7 detection and response
- Client-specific response playbooks with approved actions
- Direct chat access to your SOC team
- Out-of-band escalation for critical incidents
- Active threat hunting and behavioral analytics
- Detection platform deployment and tuning
- Custom detection content tied to your environment
- Threat intelligence from government and industry feeds, at no extra cost
- Containment & isolation actions on confirmed threats
- Regular executive reporting and quarterly reviews
Talk through your coveragewith the people who run it.
Request a free assessment: a working session with a Simvay practitioner on your environment and where detection and response would start.